Contact Us

We are always here to assist you on your spiritual and gemstone journey. Whether you have questions regarding our handcrafted crystal bracelets, sizing assistance, order tracking, or return requests, our customer care team is dedicated to providing prompt, attentive support.

Customer Care & Business Information

  • Brand: YUNTHIA
  • Operating Entity: Zhuhai Xingjie Technology Co., Ltd. (珠海星界科技有限公司)
  • Email Support: support@yunthia.com (Inquiries answered within 24–48 business hours)
  • Customer Support Phone: +86 132 9215 4111
  • Registered Business Address: Room 713, Fortune Plaza, Gongbei Subdistrict, Xiangzhou District, Zhuhai City, Guangdong Province, China (519000)
  • Support Operating Hours: Monday – Friday, 9:00 AM – 6:00 PM (UTC+8 / China Standard Time)

Order & Return Inquiries

If you are contacting us regarding an existing order, please include your Order Number and relevant photos if your inquiry concerns transit damages or size adjustments. For full details on our exchange and refund procedures, please consult our Return & Refund Policy.

You may also reach out directly by submitting the contact form below, and our team will get back to you promptly.